Imprint
BERNHARD Reiseversicherungsmakler GmbH
Mühlweg 2b
82054 Sauerlach
Tel. 0 81 04 / 89 16-16
Fax: 0 81 04 / 89 17-35
E-mail: info@bernhard-reise.com
Web: www.bernhard-reise.com
Managing Director: Thorsten M. Kuhr
Platform of the EU Commission for online dispute resolution:
https://ec.europa.eu/consumers/odr
Register court: Munich Local Court HR B 156795
Tax number: 143/120/02362
Insurance intermediary register: www.vermittlerregister.info
Register no.: D-U5UY-L1BDG-88, license according to § 34 d para. 1 GewO (insurance broker) Germany
Supervisory authority: IHK für München und Oberbayern
Max-Joseph-Straße 2, 80333 München
www.ihk-muenchen.de
Disclaimer and information on data protection
Professional regulations:
- § 34 d Trade Regulations
- §§ 59 - 68 VVG
- VersVermV
The professional regulations can be viewed and accessed via the homepage www.gesetze-im-internet.de operated by the Federal Ministry of Justice and juris GmbH.
Image sources:
BERNHARD
Fotolia.com (author: Franz Pfluegl, 3dpixs.com, Gina Sanders, Monart Design, Pavel Losevsky, Andres Rodriguez, )
istockphoto.com (author: LindaMarieB, kristian sekulic, Nadya Lukic, nullplus, Joshua Hodge Photography, PIKSEL, ideabug, Kali Nine LLC, Lise Gagne, Alina Isakovich, Nikada)
Dispute resolution and complaints
Information on the arbitration bodies pursuant to Section 214 VVG and on participation in the dispute resolution procedure pursuant to Section 36 of the Consumer Dispute Resolution Act (Verbraucherstreitbeilegungsgesetz)
The following arbitration boards can be called upon for out-of-court dispute resolution. In accordance with Section 17 (4) of the Insurance Mediation Ordinance, we are obliged to participate in dispute resolution proceedings before the following consumer arbitration boards
Versicherungsombudsmann e. V.
Postfach 08 06 32
10006 Berlin
www.versicherungsombudsmann.de
Ombudsman for private health and long-term care insurance
Postfach 06 02 22
10052 Berlin
www.pkv-ombudsmann.de
Complaints management
If you are dissatisfied with our services, please contact us. Your contact person for complaints is first of all the employee responsible and then our Managing Director Thorsten M. Kuhr (e-mail: thorsten.kuhr(at)bernhard-assekuranz.com). Processing complaints is our top priority and we will get back to you as soon as possible. If you have any complaints about our activities, please contact our complaints office:
E-mail: info@bernhard-assekuranz.com
Telephone: +49 (0) 81 04 / 89 16-0
The following arbitration body is also available for financial services transactions:
VuV-Ombudsstelle
beim Verband unabhängiger Vermögensverwalter Deutschland e. V. V.
Stresemannallee 30
60596 Frankfurt am Main
Telephone: +49 69 660550 10
Fax: +49 69 660550 19
Internet: www.vuv-ombudsstelle.de
E-mail: contact@vuv-ombudsstelle.de
Professional regulations:
- § 34d Gewerbeordnung
- §§ 59-68 VVG
- VersVermV
The professional regulations can be viewed and accessed via the homepage www.gesetze-im-internet.de operated by the Federal Ministry of Justice and juris GmbH.
Data protection officer
If you have any questions regarding the processing of your personal data, you can contact our data protection officer directly, who is also available in the event of requests for information, applications or complaints:
DS EXTERN GmbH
Dipl.-Kfm. Marc Althaus
Frapanweg 22
22589 Hamburg
Contact form: https://www.dsextern.de/anfragen