Which vehicles are insured?
The insurance covers a motor vehicle rented by you from an official and commercially operating vehicle rental company.
However, special bodies and awnings are excluded.
Where does the rental car insurance apply?
The insurance for your car and motorcycle is valid worldwide (also in the USA).
What is Mallorca coverage for rental cars?
Mallorca coverage increases the coverage amount of the motor vehicle liability insurance for rental cars abroad. It is included in the motor vehicle liability insurance for cars and motorcycles.
What does fully comprehensive insurance mean for rental cars?
Comprehensive insurance for rental cars covers all costs incurred due to the driver's own fault. As a rule, damages due to gross negligence, transmission damage or loss of keys are excluded.
When is the compensation paid?
We pay within 2 weeks.
The prerequisite for reimbursement is,
- that our obligation to pay is established in terms of reason and amount
- that we have the necessary evidence - which becomes our property.
The running of this period is suspended as long as we are unable to verify your claim through your fault.
What are the limitations of rental car insurance?
We will not provide benefits if
- you fraudulently attempt to deceive us about circumstances that are relevant to the reason for or the amount of the benefit;
- you have caused the damage intentionally;
- the occurrence of the insured event was certain when the contract was concluded;
- the insured event is caused by
- war
- civil war
- warlike events
- civil unrest,
- strike,
- nuclear energy,
- confiscation
- seizure
- other interventions by higher authorities,
- active participation in acts of violence during a public gathering or rally.
Where can I report the claim?
What general duties (obligations) do I have in the event of a claim?
- Keep the damage as low as possible and avoid anything that could lead to an unnecessary increase in costs.
- You must provide all information about the claim truthfully and completely. You must provide us with all the information we need to determine - whether an insured event has occurred and - whether and to what extent we will pay.
- Claims for compensation against third parties shall pass to us in accordance with the statutory provisions up to the amount of the payment made. We note that you will not suffer any disadvantage as a result. If necessary, you are obliged to cooperate in the enforcement of the claim for compensation.
What to consider when insuring rental campers?
When renting a camper or motorhome for vacation, full camper insurance is not required.
With the rental camper protection you can reduce the deductible to a minimum. For campers and motorhomes there is a deductible of 250,- EUR.
Important: The rental camper protection Basic must be made with the booking of the vehicle or at the latest one day before the start of the rental or receipt for the entire duration of the rental.
The Rental Camper Protection for rented motorhomes and caravans is valid worldwide.
