Information pursuant to § 15 of the Insurance Intermediaries Ordinance
BERNHARD Reiseversicherungsmakler GmbH is a subsidiary of BERNHARD Assekuranzmakler GmbH. Bernhard Assekuranz was founded in 1950 as a sole proprietorship and converted into a corporation in 1975. We have been operating as an insurance broker, i.e. as an independent insurance broker and advisor, without interruption since 1950. With our 35 highly qualified employees, we look after customers in a wide range of sectors throughout Germany.
We are a member of the Bundesverband Deutscher Versicherungsmakler e.V. (BDVM - Federal Association of German Insurance Brokers), whose quality requirements are significantly higher than the licensing requirements for insurance brokers under the German Trade Regulation Act and Insurance Brokers Ordinance.
Due to legal obligations, we are required to provide you with the following information:
BERNHARD Reiseversicherungsmakler GmbH
Mühlweg 2 b
82054 Sauerlach
Telephone: +49-8104-891-60
Fax: +49-8104-891-735
eMail info@bernhard-reise.com
Register court:Munich Local Court, HRB 156795
Managing Director: Thorsten Michael Kuhr
The company is registered in the Insurance Intermediary Register as:
Insurance broker with permission according to § 34d Abs. 1 GewO
with the insurance broker register no.: D-U5UY-L1BDG-88
The responsible licensing authority is the:
Chamber of Industry and Commerce for Munich and Upper Bavaria
Max-Joseph-Straße 2, 80333 Munich
Phone: +49-89-511-60
Fax: +49-89-511-6666
eMail: ihkmail@muenchen.ihk.de
internet: www.muenchen.ihk.de
The entry in the register of intermediaries can be checked at the joint register office in accordance with Section 11 a (1) GewO:
Deutscher Industrie- und Handelskammertag (DIHK) e. V. (German Chamber of Industry and Commerce).V.
Breite Straße 29, 10178 Berlin
Telephone: 01806 00 58 50
(landline price 0.20 €/call; mobile prices maximum 0.60 €/call)
www.vermittlerregister.info
As an insurance broker, we generally act in accordance with a brokerage agreement. The insurance broker's services are compensated by the brokerage fee to be paid by the insurer; this is part of the insurance premium.
In the event that the broker arranges net insurance premiums for the customer, the two contracting parties shall agree in advance on the amount of remuneration to be paid by the customer to the broker.
In the case of a consultancy contract, the amount of remuneration to be paid by the client to the broker will be agreed between the two parties in advance.
Our company does not directly or indirectly hold more than 10% of the voting rights or capital of an insurance company. Conversely, no insurance company or parent company of an insurance company has a direct or indirect holding of more than 10% of the voting rights or capital of our company.
Dispute resolution and complaints
Information on the arbitration bodies pursuant to Section 214 VVG and on participation in the dispute resolution procedure pursuant to Section 36 of the Consumer Dispute Resolution Act
The following arbitration bodies can be contacted for out-of-court dispute resolution. In accordance with Section 17 (4) of the Insurance Mediation Ordinance, we are obliged to participate in dispute resolution proceedings before the following consumer arbitration boards:
Versicherungsombudsmann e. V.
Postfach 08 06 32
10006 Berlin
www.versicherungsombudsmann.de
Ombudsman for private health and long-term care insurance
Postfach 06 02 22
10052 Berlin
www.pkv-ombudsmann.de
Online dispute resolution platform pursuant to Art. 14 para. 1 Regulation (EU) No. 524/2013:
The European Commission provides a platform for online dispute resolution (OS), which you can find at:
http://ec.europa.eu/consumers/odr
Consumers have the option of using this platform for out-of-court settlement of their disputes regarding contractual obligations.
Complaints management
If you are dissatisfied with our services, please contact us. Your contact person for complaints is first of all the employee responsible and then our Managing Director Thorsten M. Kuhr (e-mail: thorsten.kuhr(at)bernhard-assekuranz.com). Processing complaints is our top priority and we will get back to you as soon as possible. If you have any complaints about our activities, please contact our complaints office:
E-mail: info@bernhard-assekuranz.com
Telephone: +49 (0) 81 04 / 89 16-0
The following arbitration body is also available for financial services transactions:
VuV-Ombudsstelle
beim Verband unabhängiger Vermögensverwalter Deutschland e. V. V.
Stresemannallee 30
60596 Frankfurt am Main
Telephone: +49 69 660550 10
Fax: +49 69 660550 19
Internet: www.vuv-ombudsstelle.de
E-mail: c ontact@vuv-ombudsstelle.de
Professional regulations:
- § 34d Gewerbeordnung
- §§ 59-68 VVG
- VersVermV
The professional regulations can be viewed and accessed via the homepage www.gesetze-im-internet.de operated by the Federal Ministry of Justice and juris GmbH.
Compliance:
see our notes https://bernhard-assekuranz.com/compliance/
and those of the BDVM eV: https://bdvm.de/versicherungsmakler/code-of-conduct/
Please do not hesitate to contact us for further information.
Your BERNHARD Reiseversicherungsmakler GmbH