Travel insurance packages
Travel with all-round protection - with flexible travel cover for every eventuality

Cancellation insurance is only possible if it is taken out 14 days before the start of the trip.

The following applies to the annual insurance package:

• It is best to take out the insurance directly when booking the trip.
• If there are more than 30 days between booking and the start of the trip, it is sufficient to take out the insurance at least 30 days before departure.
• If there are less than 30 days between booking and the start of the trip, the contract must be concluded on the day of booking or within 3 working days thereafter.

Comprehensive cover protects you from high costs in the event of illness, trip interruption or loss of luggage. With us, you travel worry-free and can count on reliable support in the event of an emergency.

Yes, you can book your travel insurance easily and conveniently online.

Advantages of a travel insurance broker:

• More favorable conditions
• Individual and comprehensive travel cover
• Exclusive rates
• Support in the event of a claim, including assistance with claims settlement
• Easy contract management

We require the following evidence so that your claim can be processed quickly:

• Always required:
  • Proof of insurance (policy/certificate)
  • Booking documents (e.g. confirmation from the tour operator)
  • Cancellation invoice or cancellation invoice from the organizer/rental company
  • Fully completed claim form
• Depending on the claim additionally:
  • In the event of illness/accident/pregnancy/vaccination intolerance: medical certificate with diagnosis and treatment data
  • In the event of mental illness: proof of outpatient psychotherapy, certificate from a psychiatrist or proof of inpatient treatment
  • In the event of theft or accident: copy of the police report
  • For other events (e.g. damage to property, dismissal, court summons): appropriate official or contractual evidence

Note: The costs of certificates will not be reimbursed. All documents must be submitted immediately.

The annual travel insurance package not only covers you, but also certain persons at risk. These include your relatives (e.g. partner, children, parents, grandparents), caregivers and - depending on the tariff - fellow travelers. If one of these persons falls ill, has an accident or dies, you can also cancel and receive reimbursement of the costs.

The annual insurance not only protects you in the event of cancellation, but also in the event of rebooking. If rebooking fees are incurred, these are covered up to the amount of the regular cancellation costs. If the rebooked trip cannot be taken later after all, the cancellation costs of the originally booked trip are also covered - less any rebooking fees already reimbursed.

Yes, certain events are not insured. These include in particular

• acts of war, civil unrest, acts of terrorism (except within the first 14 days after the outbreak if it is not possible to leave the country)
• Strike or industrial action
• Nuclear energy, ionizing radiation, use of chemical/biological weapons
• addictions
• Mental reactions to war, terror or air disasters (except in the case of proven mental illness)
• Pandemics in general (exception: unexpected and severe Covid-19 illness or death due to Covid-19 is insured)
• Cancellation or service fees of the travel agent that are not expressly included in the insurance (e.g. processing fees)
• Shooting premiums for hunting trips